TOTALLY UNPROFESSIONAL!!

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Blossom Spa - www.blossombeautyandspa.co.uk
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Debbiereynolds's review of Blossom Spa - www.blossombeautyandspa.co.uk

“TOTALLY UNPROFESSIONAL!!”

★☆☆☆☆

written by Debbiereynolds on 05/03/2012

THis company is the biggest con!! Advertised on group on as some plush spa!! It is no more then a shabby room in a run down tennis academy! Worse still i am now suing the company after they broke several appointments !! Not even contacting me for some and completly waisting my time, by not being there when i arrived!! Then refusing to give a refund!!! Im not sure weather the lady who carried out my 1 and only treatment in 5 months is even qualified!! Trading standards are now looking into the matter.And say they are trading under two different names!! Please dont use this DODGY company!! Go else where!!

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Gordon.collier's Response to Debbiereynolds's Review

Written on: 09/03/2012

Hi Debbie,

We also have been massively ripped off by these people and are trying to investigate further to see if there is anything we can do.

Do you have any details of the Trading Standards case as we would like to contact them as well to pursue.

Feel free to email gordon.collier @ gmail.com

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Mrsak's Response to Debbiereynolds's Review

Written on: 13/06/2012

Contact Groupon. They will re-imburse you. They've just reimbursed me the full amount. I paid £999 for 12 x 3hr sessions, and only had 6.

I contacted them thinking I may be eligible for a partial refund, but they refunded the lot!! I feel like I've won the lottery!!!

I like Groupon.

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Gordon.collier's Response to Debbiereynolds's Review

Written on: 10/04/2012

Update - if any of you went via Groupon, raise a complaint with them ASAP if you have not already done so. We were able to get our money back from them which helps reclaim some of what we paid.

We have also logged a fraud claim with our bank as we purchased other treatments via Credit Card (Barclaycard), waiting to find out if we have any joy recovering money this way.

The last contact we had with this firm was a blunt email saying they hadn't broken the law, had closed for "financial reasons", and offered us a "refund" of £50 against £300 worth of treatments that were not delivered, which we refused. We have not heard from them since.

Groupon will probably be your best bet for reclaiming some of the lost money.

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Guest's Response to Debbiereynolds's Review

Written on: 10/04/2012

I have also bee a victim of this 'company'.
Do you have any further details from the trading standards? I am going to report them also.
[email protected]

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Guest's Response to Debbiereynolds's Review

Written on: 03/04/2012

Hi,

Same situation here unfortunately!
Appointments cancelled by text message only a couple of hour in advance and poor service on my only 2 visits in almost 8 months.

I now recently found out that both Sutton and Clapham Junction branches have misteriously closed and they are nowhere to be found.

Any advice on how I can get some of my money back?

Please, if you can help email me on miranda.susana @ gmail.com

Susana

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Guest's Response to Debbiereynolds's Review

Written on: 26/03/2012

Hi Debbie, I have very similar problems - can't get hold of them to rebook and very worried I'm going to lose my money. Also fee free to contact me on 07 985 90 30 58, as perhaps a class action might get us somewhere.
Magali

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