DO NOT BUY FROM HERE!

Wren Kitchens - www.wrenkitchens.com
★★★★☆
4.3
86.0% of users recommend this
  • Value For Money

review45655555's review of Wren Kitchens - www.wrenkitchens.com

“DO NOT BUY FROM HERE!”

★☆☆☆☆

written by review45655555 on 18/09/2017

Visited Wren Kitchens as they had a sale on (by the way they constantly have a sale on!). We went around the showroom and were given a rough quote of around £7k - £8k but was told they had a 50% + 25% sale on so should be around £4k.

We booked in someone to measure the kitchen (he turned up 45 mins late), we then visited the showroom later that evening at 6:30pm and were told that they couldn't see us at that time (pre-arranged) as they were understaffed, ended up being seen around 8pm! And didn't leave until after 10pm!

We were then given the actual quote, which came in at £26k! The "50% + 25% sale" then brought it down to £16k! Working through the invoice we realised they were charging extortionate amounts for microwaves, extractors, cupboard handles, installation, etc.

Also the kitchen measurer missed out the placement of the radiator on the plans (we hadn't moved into the property so didn't know it was there) and the designer ended up placing some base units over the radiator. They refused to accept any liability for this and customer support was awful. It looks like we may have to pay for this ourselves.

In general pressure sell! I'd recommend going to B&Q or Ikea instead!

  • Value For Money

Wrenkitchens's Response to review45655555's Review

Written on: 03/10/2017

Hi,

Thank you for your review. If you would like to confirm your order details, I will look into this for you.

Regards,
Adam

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Review45655555's reply to Wrenkitchens's Comment

Written on: 04/10/2017

My order is 27040650

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