STEER CLEAR

If I could leave no stars, I would. I ordered 30sqm of porcelain floor tiles. Despite being told I would be called an hour prior to delivery, the driver wasn't given that information and I had to rush home having had a call stating they were outside.

500kg of tiles unloaded only to find they were incorrectly described and are glazed porcelain. Call to arrange refund and collection as a result of the inaccurate advertisement. I was told I would get a call or email re organising a date and time. 2 days later I arrive home to find the pallet company outside my drive ready to collect the tiles. No communication or forewarning, kids in tow as it's half term and I have to load all 500kg worth of tiles. Call to speak to a manager and told I can't for this matter, no explanation and then told I'll get my money back in up to 10 days! Shambles from beginning to end!

Cheaper than the high street yes but appauling quality, inaccurate product information and even worse customer service!!!!