CON

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Guest's review of Simply Kitchens

★☆☆☆☆

“CON”

Written on: 25/04/2012

I qent on to this site and got a phone call and made an appointment for them to come although I could not remember who they were. Thwe sales man was very nice and when I wshowed some skeptism he stated "do you hear from people when they were happy and we are different as we do not ask for any money until delivery. They turne up at my house in the evening without prior notice and because thy only take cash I had to go to the Bank to get the cash, and although I queried what wa delivered could mpt check. The salesman sttye tht if you use their fitters work is started two days after delivery. They did not come within two days but when they did come after trying to say they did not employ the fitters, hqt the customer did, the fitter stqted that there were missing items which he would order. The battle thn started as I was waiting for weeks for this dleivery and had to make loadsa of tlephone calls (when the Company was answering their phone) and emails. The so called fitter eventually came and gave me an agreement that my kitchen woudl be completed by 15 December 2010 and requested the payment which stupidly I paid, again in cash. Needless to say that he did not finish the kitchen and I spoke to supervisors Daryl who was very rude as he objected to my sending emails etc. I am still waiting for completion of my mitchen and we are now nerly at the end of April 2012. Their stationery ehich they gave me stated tghat Mr Brundet was the person to contact shoudl you have any queries but he infromed me some months after I had been chasing that he no longer workeed for the company and tht Mr Vance Miller was the person (may he rot in hell). I am a pensioner and this two bit company has caused me a lot of strwess which has affected my health.

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Guest's Comment

Written on: 01/05/2012

I feel genuinely sorry that you have been conned by this unscrupulous company. Yesterday I had a quote from the company and was asked to sign the paperwork. When I asked what I was signing was told it was to order the kitchen. Luckily I did not sign and haven't handed any money over. My daughter visited and said it was unusual for a company not to give brochures or business cards (both of which I was told was to cut down costs). She checked on companies house ....nothing. She then googled the service contact number on their website, it was amazing , everything that came up referred to them as a scam company going under several names. I have been lucky, apparently Vance Miller has been on Watchdog several times. I do hope that you can get some help from someone to complete your kitchen.

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