Ongoing Issues

Optiplan - www.optiplankitchens.co.uk
★★★★★
4.5
90.0% of users recommend this
  • Value For Money

MichaelaFlanagan235's review of Optiplan - www.optiplankitchens.co.uk

“Ongoing Issues”

★★☆☆☆

written by MichaelaFlanagan235 on 25/05/2017

Knaphill Branch

I recommend avoid for the following reasons:

- Planning service is poor.
- They try to sting you for additional charges at survey stage - saying the plan is different.
- Try to sting you for additional fitting charges saying the fitting is more complex than originally allowed for.
- Fitters caused damage to door during fitting.
- Making a claim on warranty is straight forward but getting them to produce a replacement in a timely manner is impossible - you go into a long queue and are fitted around other work.
- Avoid the painted finishes - you will get scratches and dust embedded in the paint.
- Stick to one of there standard edges or you will never get a match.

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