written by Paul_Roberts on 16/02/2018
After seeing Kutchenhaus display stand at The Grand Designs Show at the NEC we booked an appointment at the Sutton Coldfield branch. We got stuck in traffic due to local roadworks and the staff were more than obliging even though we arrived 45 minutes late.
We were not rushed and guided through the design process with experienced staff who gladly ran through all the various options and features in detail.
Really could not fault the whole experience.
I had read some negative reviews about the after sales service but we were kept informed by email of each stage of the manufacturing process and the delivery team were polite and helpful.
My only negative comment is that the worktops are supplied pre-mitred and cut to length. This is all well and good if the walls are perfectly straight and square but our new kitchen runs around 3 walls and the fitters ended up having to re-cut the mitres.
All in all a fantastic product and we are extremely happy with the quality of the kitchen and the attention to detail in the overall design.
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