Finishing is terrible

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JasperChase128's review of In-toto Kitchens www.intoto.co.uk

★★☆☆☆

“Finishing is terrible”

Written on: 12/09/2016 by JasperChase128 (1 review written)

I could cry. Spent a fortune expecting top class service. I have pencil lines on every unit where the fitter has measured up, stickers left on every surface, newly plastered walls damaged, extractor feels flimsy and drops slightly to one side. back panel in a cupboard an inch short, fitter will arrange a correctly measured one to stick over it, cover on screw head missing, handles slightly out of line. Spent all our savings and feel gutted. No offer of any recompense for replastering, apparently it's to be expected? Where's the top class customer service?

Intoto's Comment

Written on: 19/09/2016

Dear in-toto Customer,

We’re very sorry to hear you are unhappy with the service you have received. Please call us at Head Office and we will be happy to assist.

Kind Regards,
in-toto Head Office

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