Russell Hobbs Energy Saving Thermal Kettle - Model 13618 Review

Acquired this expensive kettle in SA not knowing manufacture had been discontinued. It failed electronically 18 months later and I cannot find workshop who wish to repair nor can I find any spares or circuit diagrams to have repairs done.

Why do apparently reputable companies sell and export end - of - run products to remote locations without adequate support?

Nice concept with electronic design weaknesses and terrible aftersales support.