Don't use - my advice

My advice - do not use the caterer or Total Jobs. And do not listen to the sales guys when they cold call you. I was oversold to and the campaign under-delivered. The staff who applied were on the whole not catering related, unskilled in our industry and few and far between. I had advised the number of hires I needed to make in the first calls and I was told that going with the caterer was by far the best way to do this. We complained several times about the poor performance but we were locked into a contract! No flexibility on how we used the £420 we paid and all had to be used within a short time frame. The only solution they could offer was to move the job advert area to London which is daft since we're based near Brighton. When I came to dispute the invoice at the end, I wasn't given a chance to reply. I advised credit control that I was on paternity (my son had been born a couple of days before) and could they please hang on for me to gather the information. In the meantime could they please send the recordings of the original calls. The reply came straight in - we are now transferring this to the debt collection. This is no good - use a different service.