written by on 05/08/2012
I and my family stayed here for 2 nights. The location of the hotel was the most highlight (close to the most necessary for tourists: attractions, souvenir shops, eateries, etc). Then the rooms were comfy and well-organized with even a complementary laptop connected to Internet. The overall design of the hotel was friendly and cozy. We booked a flight to Hochiminh city, so we just took a city tour on the second day. The hotel staff were very helpful and professional in organizing the tour for us. Thank to staff’s suggestion, we started our trip from Phu Quoc Island to Nha Trang, Da Lat, Hoi An and Hue, then back to the North to enjoy Sapa, Halong Bay. All of the tours were amazing good. The destinations all provide us with unforgettable traveling experience of the landscape and people. We couldn’t believe such a 3-star hotel could organize things so professionally. They were really customer-oriented, listened to our needs and demands and they tried their best, went out of their job to meet all. What impressed me most was the staff. They were always energetic and attentive to help and provide services. During our long journey from the South to the North, they called us and the host hoteliers everyday to ensure everything was fine and satisfactory to us, even though at first we didn’t want to book the tours with them. If you’re going to take some trips in Vietnam, this hotel will be one of the best choices.