Item: Santa Lucia Hotel
Rating: 1

joanneince's review of Santa Lucia Hotel

“help help help”

★☆☆☆☆

written by joanneince on 10/06/2012

why are thompson and thomas cook brushing the bug at this hotel under the caret YOU do know about it its all over trip adviser and you employ people to find these things out i asked for a hotel change lets see tomorrow what you come up with

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Joanneince's Response to joanneince's Review

Written on: 11/06/2012

I would just like to say that the Rochdale girls have bin brill today they have really tried to get my point across to THOMPSON who were very UNHELPFUL and RUDE i am now going to further my complaint with THOMPSON after they are still saying there have been no reported cases in the last week and that as we all know is untrue there are lots of complaints on trip adviser ,,,, also a quote from the customer service lady at THOMPSON ,,, SHE meaning myself,,, if she has a problem when she gets there she can see the rep,,,, well the complaint is all recorded for evidence and i will be seeing the rep and if i contract the virus there is cause for legal action THANKS THOMAS COOK i know i can be short at times and i apologize if i have been short with you i will keep you informed of my progress

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