written by on 05/05/2015
LateRooms are unfortunatley a large company that couldn't care less about their customers.They will rip you off with false information.
Be aware that TOTAL COST does not mean FINAL cost as we found to our detriment on a trip to Dubai where an additional charge of £190 was added upon arrival to our hotel.This was NOT made clear upon departure and on our return LateRooms
Made no attempt to console or offer anything to us at all.
We were looking for a token gesture.
As avid travellers they will have lost out please tell others to be careful and choose a more reputable company to do business with.
We will never use them again.We urge you to do the same.Sometimes the little people need to come together and be counted.