Still waiting for refund

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Travelodge
★★☆☆☆
1.9
24.0% of users recommend this
  • Accommodation

  • Customer Service

  • Food

  • Facilities

  • Location

  • Value For Money

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Guest's review of Travelodge

“Still waiting for refund”

★☆☆☆☆

written by on 11/11/2013

I booked a flexible rate room but had to cancell my booking. I did this and recieved a conformation email on the 22nd October stating my refund will be credited back to my account within 10 working days, well I am still waiting!! Logged this complaint with them four days ago and again still waiting for their customer service to call me. Worst customer care I have ever come across!!

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