Be aware!!!

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Ashstone69's review of Prestigia - www.prestigia.com

“Be aware!!!”

Written on: 11/10/2017 by Ashstone69 (1 review written)

If you found a great hotel deal on Prestigia.com: DO NOT BOOK! But most importantly: DO NOT BOOK your flight quick as you may receive a cancellation notice by email TWO DAYS LATER - only after the reservation was already confirmed by a hotel voucher and an online status "Confirmed".
That's exactly what happened to me: Prestigia came up as the best deal on Gran Bahia Principe Coba hotel in Mexico's Rivera Maya through Trivago.ca travel search site. Excited with the deal I booked it and followed up with a flight purchase. Two days later (to my utter disbelief) email came: the reservation is cancelled! Pre-scripted email but no explanation! NOT NICE!!!
Surely Prestigia does not value its customers and does not honour closed deals!!!
Later I received an email from Prestigia explaining that hotel "could not confirm your booking due to availability". This was a "see through" lie as many other sites continue to offer rooms and also the hotel confirmed having plenty of rooms available for the dates in question when I called them to inquire...
I was left hanging dry with a non-refundable flight and pressured to find another (real) travel site to book the same hotel with.
I don't have to emphasize that I ended up paying 75% more than for my "Confirmed" reservation with Prestigia!!!

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