Awful awful awful

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Premier Inn
★★★☆☆
3.2
From 214 reviews
54.0% of users recommend this

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Guest's review of Premier Inn

“Awful awful awful”

★☆☆☆☆

written by on 21/11/2015

I stayed in a room that has cost me £200 for ONE night EXCLUDING breakfast. I have a sink that smells because the overflow hasn't been cleaned since the sink was installed. Fill the sink too full and the water is full of crud from the overflow. I take a shower and end it standing calf deep in water as the bath drains so slowly. I have complained three times to reception and they tell me that everything is fine. The lady manning the reception is unbelievably ambivalent in her response to anything I say. I have asked to speak to her manager but she tells me he is on holiday. I leave, £400 spent and I will never return. Avoid this Premier Inn at all costs. They are a disgrace to the brand.

  • london southwark

    Location of Hotel

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    Board Basis

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