Abysmal

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Nationwide Home Insurance
★★☆☆☆
1.5
From 65 reviews
12.0% of users recommend this

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Ramonf373's review of Nationwide Home Insurance

“Abysmal”

★☆☆☆☆

written by Ramonf373 on 15/09/2021

Reported a claim for a smashed mobile phone, was advised it would be collected the following day by DPD,so took the day off work to wait home, no collection, rang claims again to be told nothing to do with them, then I get emails and calls about my replacement flooring from renew....it's a damaged mobile phone, there's no flooring to be sorted out!! Waited another 24 hours, still no collection, rang again to be told I don't know what you expect me to do, because there's nothing I can do so get on with it. I can't believe the way they speak to their customers! I'd hate to think I needed to claim for my house burning down.

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