The WORST EVER !! COMPANY

★★★☆☆
3.0
54.0% of users recommend this
  • Customer Service

  • Value For Money

tallen63's review of LV= Liverpool Victoria Home Insurance

“The WORST EVER !! COMPANY”

★☆☆☆☆

written by tallen63 on 12/05/2022

My mum died on Sunday 8th May 2022. She has a life policy with this dreadful company. I have been trying to call them every since and email but they do NOTHING

When I called, I was no 5 in the queue , an hour later, I am still no 5. This is not a one off, I've tried constantly.

I've emailed and no-one gets back to you at all.

I am stuck trying to report my mums death and wanting / needing to start the process to cash in her policy. I have no money to bury her without this - I am very shocked and saddened at this company.
I feel helpless now and do not know what to do - which way to turn.

No stars of course

  • No

    Have you made a claim

  • Full Cover

    Type of Cover

  • Customer Service

  • Value For Money

Was this review helpful? 1 0