written by tallen63 on 12/05/2022
My mum died on Sunday 8th May 2022. She has a life policy with this dreadful company. I have been trying to call them every since and email but they do NOTHING
When I called, I was no 5 in the queue , an hour later, I am still no 5. This is not a one off, I've tried constantly.
I've emailed and no-one gets back to you at all.
I am stuck trying to report my mums death and wanting / needing to start the process to cash in her policy. I have no money to bury her without this - I am very shocked and saddened at this company.
I feel helpless now and do not know what to do - which way to turn.
No stars of course
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