I have completed and submitted a HLTA Level 4 course and am chasing any response from my named Tutor or the lady from support link. I have emailed repeatedly to ask for advice with no replies. I have had no feedback or comments throughout the course. And cannot get through on your 0800 number advertised. Please contact me a.s.a.p to discuss.

As per their website they have a dispute with the NCFE over payments. They are now refusing to refund their students that they have let down. I completed my course in May 2014 and tried repeatedly to get an answer from MDLC. I finally got a response in May 2015...one year later basically saying that the goalposts have been moved and I would have to do the whole thing again.This only happened AFTER I asked for my money back. In my view they are completely incompetent and unprofessional, and I feel totally unable to recommend them to anyone. I would however recommend that you AVOID them at all costs!

AVOID AVOID.....I paid for my course and finish it in early 2014.I have sent in all the evidence and it's almost 6 months i have not received my certificate.The customer service is bad and only way to get some info is through student portal which takes weeks.NEVER STUDY WITH THEM.AVOID AT ALL COST

I completed all the work, received a letter of completion, but no certificate. Phoned up to enquire and was told NOTHING about the issues with NCFE for over 6 months of questioning by me. I had nothing but the run-around for a full 18 months after I had completed. I asked for my money back, and I was told that since the contract was with Cambridge Open College - who has gone into receivership - it was't their problem. Unless you want to risk having the same done to you - AVOID AVOID AVOID!

I enrolled in a twelve month level 3 Teaching Assistant course which was advertised, by the college, as being NCFE accredited. I am aware of the college's claims regarding NCFE withdrawing their services under erroneous circumstances but my problem is that the college never even registered me with NCFE (even though at my time of signing up they were still working together). I know this for a fact as I checked with NCFE once I was aware of the problems between them, although I had to find this out for myself because the college never made me aware that the awarding body would need to change owing to NCFE retracting their support. Therefore the fees paid for an NCFE accredited certificate were taken under false pretence and would never have obtained me an NCFE certificate even if NCFE were still prepared to accredit the college's courses. Despite a very long and drawn out period of complaint and trying to obtain a refund of the course fee I have been unsuccessful. The telephone number quoted on their website suddenly became unobtainable and we had to find a circuitous route to contact them and even though telephone discussions were held and lengthy correspondence entered into they refused to refund. Do not bother with this company as you will find yourself feeling totally let down and amazed that they can get away with it.

This college is awful, i enrolled on a course Last year, only to find, i would not be receiving the ncfe award advertised!!!! To rub salt in the would, halfway through my course, they withdrew tutor support saying my course never was for 12 months but instead 6!!!! what a joke, i payed for a 12mnth course,even upgraded. so dissapointed, all my work for nothing,fumming,im so glad i did not pay full price for this course. Dont use, they are useless

I completed the course way earlier than the deadline by 26/5/2014. 9 months later and I not still received my level 3 NICE certificate. I'll have issue a formal complaint to another body regarding this.

I signed up for the 12 month Level 3 Teaching Assistant course in June 2014. I was very pleased with the service at first as my 7 assignments were marked in 2 days each time and all passes. I submitted my last assignment No 8 two weeks ago, it has not been marked and a paypal payment request appears asking me to pay for extra tutor support 6 MONTHS BEFORE THE END OF MY COURSE! and also after I had been promised 3 months extra support for supporting their petition. No reply to my two week old contact requests (they promise a 72 hour response) and they are not answering their phone. I also cannot access my account to print off any of my marked work. I am very disappointed as I wanted to start applying for jobs soon. I am looking into the possibility of sending my completed assignments to another online college so they can have it reassessed for a proper qualification as the focus award is useless. I will be making complaints about this company and I will be looking to get my money back.

Signed up to a HLTA course. It stated that you had one year to complete the course along with one years tutor support. Completed assignments were marked and feedback left which is the only good thing that I could say about MDL. Then logged into the portal one day to find that the company had locked me out and I couldn't hand any more assignments in unless I paid them some more money to extend my course period. I had only been doing this course for 6 months and therefore had six months remaining. Numerous attempts to try and get a response and find out what was happening and NO RESPONSE FROM MDL. A colleague of mine eventually got a reply back informing her that they only offered six months tutor support and to also complete the course and if she paid the extra amount then she could carry on with the assignments. MDL is a complete and utter money grabbing place who has no intention of ever giving you what you signed up for. Avoid Avoid Avoid. You will end up handing money over to them for a years support and to complete the course only to find out that they lock you out after six months with no warning at all. Terrible service. I will definitely be reporting them for mis selling. Please read this and other reviews and be very careful. In our current climate, money is hard earned and the people who run MDL should hang their heads in shame.

MDLC are quite possibly the worst home course company in existence. Conning students out of money and qualifications. Courses cut in half unexpectedly and requests for more money to continue. No contact at all available. No response on phone..email or letter. Unprofessional and appalling. Do not give them a penny. You will get nothing in return.

Purchased Community Mental Health Course last February with a year to complete feedback and communication at first was good, with quick responses. I am now a month away from finishing my course and feedback communication is terrible my assignment feedback is a month late have left seven emails one to my tutor asking what is happening received nothing helpful. Tutor emails to say my support is ending soon but doesn`t mark my work joke! My Distance Learning number isn`t ringing out what to do?Four weeks left and to assignments needing to submit and collect feedback plus the one i`ve been waiting a month for. Help you be much appreciated as I want to finish the course and collect my certificate.

I paid to complete a Community mental health practice certificate via my distance learning college And I have been waiting 6 weeks for feed back on the second assignment. I have a Bsc Degree via Open University in Nursing Practice and they were brilliant and superior in companion to these bunch of amateurs, I am giving up now as I have contacted them several times via email as this is the only way to contact them !! I never received a response. Never again do not use them, if you want a decent education and course go to The Open Uni.

Waste ur time and money ,, I have never EVER received an answer from a tutor unless I contact dozen times .. her answers are vague ,,, If u contact the staff many times, u will find every time a different answer ! Now I face the problem in regard to not having a certificate after finishing my nvq level 3 in Supporting teaching and learning in Schools !

The website is unhelpful, better resources found independently on the net and certificate not sent at the end of the course. There is no contact number to call if you have an issue and so a total waste of time and money!

I purchased a my distance learning teaching assistant course last year and 3 week later got diagnosed with Breast cancer. I rang and asked for a refund as I was in no mental or physical state to study at that time. They refused to refund me and told me to sell the course on myself to someone who could take it over. I hadn't the time or energy to advertise it so I lost my money and I am very upset with how I was treated in such extreme circumstances. Very unhelpful and uncaring people. Stacey from Huddersfield.

This company is a joke! All of these previous positive reviews have suddenly come to light due to the fact the My Distance Learning College are asking people to give a positive review in return for the students to have a free extension of their work! How about you give us the course certificates that we paid for instead? Recently it has been announced that this college is no longer giving out the qualifications/certificates that people sign up for. No refunds either. I'm halfway through a course not sure if it's worth carrying on and if I'll get my certificate at all, and there are hundreds of others in the same position. Please don't waste you money on these people..

My experience with My Distance Learning College has been great since the beginning when I signed up and purchased my Health & Social Care course. I have had absolutely no problems so far and my tutor is friendly, very encouraging and available to help me whenever I need it. I am still doing the course, nearly finished and I can say that I will not hesitate to buy another course from MDLC in the future.

I took the SEN Teaching Assistance course, my tutor sent me all the units and assignments for all my course, I really like studying online, after work or on my free time, nobody push me to finish quick and they checked my homework each time I sent it, if something wasn't good they let me do my homework again, I HIGHLY RECOMMEND my distance learning. After I got my certificate I applied for work now I have been offered two jobs, so I am very happy. Thanks to My distance Learning, I wish they can have Postgraduates courses or Master. The only thing I wast happy was the tittle of my certificate, it should include my level and NCFE, and never go to notifications there is people who will ask you for money, never enter your bank details. The course never will ask you for money or your bank details.