paid me £1.47 for cancellation of holiday

Towergate Insurance - www.towergateinsurance.co.uk
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Guest's review of Towergate Insurance - www.towergateinsurance.co.uk

“paid me £1.47 for cancellation of holiday”

★☆☆☆☆

written by on 15/04/2016

I had to cancel a weekend holiday because I had a virus and unexplained pulse rate of 135bpm. I was sent to my local hospital for heart monitoring. I held out until a few days before cancelling thinking my illness would pass but it didn't. I cancelled my holiday a few days before I was due to go and my doctor completed the necessary paperwork provided by Towergate. After weeks of chasing them up they sent me a cheque for £1.47 because the doctor had stated that I was unwell to travel a couple of weeks before I was due to travel and I apparently delayed in cancelling.I paid £30 for the doctors note as well as the £400 for the holiday and all I got was £1.47. It was a genuine claim and in my opinion they didn't honour it. I would not trust them as far as I could throw them. When I read employee past and present reviews on glasshouse it didn't surprise me in the least. Rubbish company!

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