Do not value customers

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Santander Home Insurance
★★☆☆☆
1.6
15.0% of users recommend this
  • Customer Service

  • Value For Money

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Jay41's review of Santander Home Insurance

“Do not value customers ”

★☆☆☆☆

written by Jay41 on 12/07/2016

we have been with Santander for many years without a claim yet our yearly insurance as continued to increase. I have cancelled today as even the most expensive quotes I have had are at least £250 less . The advisor on the phone made no attempt to try and get cheaper quote and just said that is how it is.
I suspect they increase year on year as many people take the easy option and do not shop around for alternatives

  • Never Claimed

    Have you made a claim

  • Buildings & Contents

    Type of Cover

  • Customer Service

  • Value For Money

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Thelevelhead2's Comment

Written on: 29/11/2016

Hi User.

Remember it's not all about getting the cheapest quote. It's about get the best cover for the best price.

Often you'll find companies offering low premiums but when you come to make a claim you'll find a high excess and a boat load of exclusions to the policy.

If you're going to shop around make sure you're aware in what you are buying.

Thanks - Level Head

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