Quick & efficient

4.5 / 5
94.2% of users recommend this
  • Customer Service

  • Value For Money

Guest's review of One Call Home Insurance www.onecalldirect.co.uk


“Quick and efficient”

Written on: 13/09/2017

My renewal increased by 29%. As a loyal customer with no changes to my life this was unecessary and of course a shock. I phoned OneCall to explain that I was not happy and that their computer was doing a 'wobbly' (it's a shame it is not programmed correctly). The telephonist listened to my concerns, spoke to a manager (?) and returned with an acceptable quotation.
It is the lack of loyalty that makes me not give 5 stars.

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