Storm roof damage

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Nationwide Home Insurance
★★☆☆☆
1.5
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85Robb's review of Nationwide Home Insurance

“Storm roof damage”

★☆☆☆☆

written by 85Robb on 25/07/2017

We have made a claim after extremely heavy rain, where the water was dripping through our ceiling. The next day the surveyor came to see the damage and he said there is no obvious damage to the roof and the roof is not covered against the rain just against the wind. After few days we have received a letter where they say 'upon the the inspection there was no obvious storm damage to the roof and weather details show there was no storm event on the day in question' We feel very dissapointed they came up with a very lousy excuse, especially that there was no rain when the rain was very, very heavy. Our policy is finishing soon and we definitely won't be renewing with Nationwide.

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