Very bad customers service

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Nationwide Home Insurance
★★☆☆☆
1.5
12.0% of users recommend this
  • Customer Service

  • Value For Money

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amRoth406's review of Nationwide Home Insurance

“Very bad customers service ”

★☆☆☆☆

written by amRoth406 on 14/07/2016

Last November a driver completely knocked my wall down. They were uncaring call centre full of kids who spoke down to you arguing with u with the cost I ended up having to pay 250 quid of my own money as they would pay the full amount I had a good builder won a lot of wards and they spoke to him on the phone as well as me telling him to get his price down . They made the situation I was in 100 times worse said we do the work or if u use ur builder we only pay so much . Next doors wall was partly knocked down and they didn't quibble get it down and transfered money straight away had to wait God knows how long for a chq now changed on renewal thank God and iam not against young people I have younger friends but nobody my age once did I speak to cos they were all young they didn't seem to understand or care .

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