Expensive, & now with poor customer service

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★★☆☆☆
1.8
18.0% of users recommend this
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Guest's review of NFU Mutual Home Insurance

“Expensive, & now with poor customer service”

★★★☆☆

written by on 06/06/2016

I've had animal and house insurance with NFU for several years. They used to be a friendly, professional company to deal with, but my recent experience hasn't been very good. They seem to have become as corporate and faceless as all the rest, and lost their unique place in the market along the way. The prices are no longer competitive, the service isn't very good any more and I'm currently looking at other options.

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