Not to be trusted

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ReubenChoate's review of NFU Mutual Home Insurance

“Not to be trusted”

★☆☆☆☆

written by ReubenChoate on 14/07/2014

We had insurance for over 30 years with this company, but due to family illness this had lapsed 3 years ago. Although the local branch was aware of the situation they refused to give cover on farm vehicles stating the new policy was they only insure if you already have all other business insurance with them. Rang head office who said this was bull and gave me other number to call but declined on basis that local office had blatantly lied. Would never recommend after this, dread to think how they handle claims

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Sidesaddlelady's Comment

Written on: 26/08/2014

If you let your insurance lapse for 3 years why are you surprised when the conditions have changed. If NFU told you the information you were given was inaccurate and gave you a number to ring why didn't you ring it? Sounds like a common sense by-pass here.

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