written by Timhawkshaw on 25/07/2015
Whatever you do, don't take a policy out with these rip off merchants! For a start they keep you online at a premium rate for about 4 minutes before you actually get human contact! It took ET less time to get human contact than that after landing on earth for the first time!!! Informed them of my car modification (tow bar) which took the girl all of 3 seconds for her to change! Then hit me with the £25 charge! So the call took a total of 5 mins - Me £25 plus premium rate out of pocket! M&S the polar opposite!!! What does that work out at per hour! Flaming daylight robbery and the cheeky swines email you your new policy to print out on your own paper and toner! Would have definitely felt better getting mugged in a dark alley! And the reason is because when in a dark alley you kind of half expect to get jumped and mugged! Or Ring M&S in broad daylight and get exactly the same treatment! Rant over!!!!
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