unatainable

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Asda Home Insurance
★☆☆☆☆
1.2
9.0% of users recommend this
  • Customer Service

  • Value For Money

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1960Welsh's review of Asda Home Insurance

“unatainable”

★☆☆☆☆

written by 1960Welsh on 14/08/2014

Like all insurance the first years quote is reasonable, then when my renewal came through it was much more, they had signed me up for it to continue however i tried on several occasions to cancel by phone but thet were having high volume of calls so i couldnt get through, so i had to after 4 attempts go into my bank to stop the first payment coming out. I realised this came out a few days later so i rang the company and after a half hour call was told i owe them £29 plus for cancelling they would not listen to me when i said i had tried and couldnt get through to cancel, its wrong when you cant get hold of the company to cancel and they were not helpful in fact they were very cocky and rude on the phone and said they would get someone to ring me back but didnt

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