Never Camp/Tour Here

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★★★☆☆
2.6
41.0% of users recommend this
  • Quality of accommodation

  • Quality of food

  • Staff

  • Children's entertainment

  • Adult entertainment

  • Facilities

  • Proximity to local amenities

  • Proximity to local attractions

  • Value For Money

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Alannaht387's review of Park Resorts, Kessingland Beach

“Never Camp/Tour Here”

★☆☆☆☆

written by Alannaht387 on 15/08/2014

We arrived here at 11am on 12th August 2014. We couldn't go on our electric pitch till 12pm so went to the local Morrisons for supplies. Having been here before a few years back in a caravan we knew what was here. This is where our holiday went wrong. The site was rammed they tried to put us in a pitch which was prone to flooding. The tourer next door had dug out a verg as they got flooded in their awning quite badly. The couple told us this. Straight back to reception. They kept us waiting for over an hour and finally came up with pitch 28. This is around the edge in the shade and a very windy drafty spot. This is all they had. We didn't find this out till later on. On trying to erect our 6 man tent, the wind was so bad it literally took my feet of the ground breaking the back to poles of the tent. Not impressed more expense. However can't blame PR for extreme weather, but can for the lack of shield from the field we backed onto! Between us is a rather overgrown lake. And in the trees above our tent as this is the only place it could go. Is a load of bird boxes. So now our once lovely tent has broken poles and covered in seagull poop. All the pitches fill with water even with a light rain, and under our tent this has happened causing our tent carpet to become damp. The problem being the camping area is at the bottom of the rolling hills. The maintenance team make no effort of filtering the water out, cutting back the hedges or keeping the area tidy. The rubbish bins are overflowing with rubbish and have been since arrival. 3rd night now. Only staying because the kids love the Sparky Krew Club Characters. That's the whole reason for coming!. The toilet blocks are germ ridden and very old! The toilets are dirty with a ledge to the back which is covered in dirt and dust. The cleaners don't clean those! There is rust around the sinks, cobwebs in the ceiling and missing tiles, 3 filthy showers which has mould on the walls and floors. They seem to have put some posh looking had wash in, to make a difference but in all it makes the filth stand out more. They are also filthy due to the other campers leaving hair in the sinks and there spat out toothpaste. Have resulted in making my own facilities in my tent! The boathouse bar was shut at 9:45pm Wednesday evening! And is always full of dirty tables and not enough staff. The onsite chippy only open once and only for a short while. Today went to try out the pool to be informed the pumps had broken so no one could swim. Can only get worse! The place needs some TLC and money spent on it. The potential is there to make it a top resort as in great location too. Never going back. The park only seems interested in selling caravans to us!

  • Self Catering

    Type of Accommodation

  • No

    Is childcare available?

  • Yes

    Are pets welcome?

  • Yes

    Is there a shop on site?

  • Yes

    Is there a restaurant on site?

  • Yes

    Is there a pub on site?

  • Quality of food

  • Staff

  • Children's entertainment

  • Adult entertainment

  • Facilities

  • Proximity to local amenities

  • Proximity to local attractions

  • Value For Money

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