Liked the park and the caravan. Big let down was the indoor pool which was too small for the amount of people at the site. It was only open for a few hours so was very crowded. The changing rooms were small and you had to wait to get one and wait again when you came out of the pool. The pool was rather tatty looking and the whole place looked neglected. A big part of our holiday is using the pool so we won't be back because of this Shame really!

We bought our first caravan a little while ago,after about a year we upgraded so we were excited,however when we were offered around a third of the price we paid for it we were surprised.However we decided to go ahead with our upgrade which meant taking out a loan,which was ok and then to our surprise our old caravan was on sale again at nearly another 2000 pounds higher than we originally paid for it so in all this company has made around10 thousand pounds at our expense My advice is don't buy a caravan from this company.Also the site fees are overpriced for the state of the place

We arrived here at 11am on 12th August 2014. We couldn't go on our electric pitch till 12pm so went to the local Morrisons for supplies. Having been here before a few years back in a caravan we knew what was here. This is where our holiday went wrong. The site was rammed they tried to put us in a pitch which was prone to flooding. The tourer next door had dug out a verg as they got flooded in their awning quite badly. The couple told us this. Straight back to reception. They kept us waiting for over an hour and finally came up with pitch 28. This is around the edge in the shade and a very windy drafty spot. This is all they had. We didn't find this out till later on. On trying to erect our 6 man tent, the wind was so bad it literally took my feet of the ground breaking the back to poles of the tent. Not impressed more expense. However can't blame PR for extreme weather, but can for the lack of shield from the field we backed onto! Between us is a rather overgrown lake. And in the trees above our tent as this is the only place it could go. Is a load of bird boxes. So now our once lovely tent has broken poles and covered in seagull poop. All the pitches fill with water even with a light rain, and under our tent this has happened causing our tent carpet to become damp. The problem being the camping area is at the bottom of the rolling hills. The maintenance team make no effort of filtering the water out, cutting back the hedges or keeping the area tidy. The rubbish bins are overflowing with rubbish and have been since arrival. 3rd night now. Only staying because the kids love the Sparky Krew Club Characters. That's the whole reason for coming!. The toilet blocks are germ ridden and very old! The toilets are dirty with a ledge to the back which is covered in dirt and dust. The cleaners don't clean those! There is rust around the sinks, cobwebs in the ceiling and missing tiles, 3 filthy showers which has mould on the walls and floors. They seem to have put some posh looking had wash in, to make a difference but in all it makes the filth stand out more. They are also filthy due to the other campers leaving hair in the sinks and there spat out toothpaste. Have resulted in making my own facilities in my tent! The boathouse bar was shut at 9:45pm Wednesday evening! And is always full of dirty tables and not enough staff. The onsite chippy only open once and only for a short while. Today went to try out the pool to be informed the pumps had broken so no one could swim. Can only get worse! The place needs some TLC and money spent on it. The potential is there to make it a top resort as in great location too. Never going back. The park only seems interested in selling caravans to us!

I live a few hours away from this resort and getting there was a bit on a nightmare. If you are unfamiliar with Kessingland then a Sat Nav would be pretty handy as there are no signs until you're practically standing in the park itself. We waited in reception as we had arrived about half an hour before they would let us have our keys to a chalet, staff were nice enough to let us have them early though so that was nice. The staff are pretty friendly too. Opening the door, a surprise awaited. Stuff wasn't cleaned! At all. And I'm not talking they didn't clean it after the last family was here but the family before that and the family before that... Etc. especially the Oven! Fat and grease stains all down the front, lime scale in the kettle. Dirty glasses and dishes in cupboards, stained pillows on sofa with hair on it, pipe sticking out of the bottom of the shower. God, don't get me started on the shower! It wasn't the easiest thing to get right. You couldn't turn it on and jump in, you have to fiddle. And if you are only spending so much time there and want to go out then you don't want to mess around with the settings for 10 mins until it decides it wants to be the right temperature. The toilet was stained and dirty too. The bedrooms weren't too bad, nice clean sheets and not covered in muck like the rest of the chalet. Only staying for the weekend and wanting to get out to the entertainment, we over looked it.... The entertainment is brilliant for children, adults not really. You would have to wait until late to get your turn. At other resorts I've stayed at, the entertainment has been family or Universal and for everyone all the time. So, it's great for your kids but you may want to wait till later for anything a bit more for everyone which, if you've had a long day and are getting tired is a bit of a drag. Go out for a meal at the restaurant you say? Nope. The restaurant is filthy. The food tastes like it was leftovers from the lunch service, I had macaroni and cheese being a vegetarian and I was like 'Who put pasta in the sauce I ordered?' There was hardly any. It was a but disappointing as it was a small bowl full at like nearly £8.00 a serving too! You can take-a-way food from the restaurant after hours (9PM) too which wasn't too bad, as long as you pick up a lot of sauce and stuff if you have burger and chips. Just be warned too, if you choose to go on holiday here and are given accommodation near the entertainment centre, expect noise. A lot of it. Especially late at night. Drinks are pricy too especially for what you get. We didn't really get the chance to go around a lot of the other stuff here but I can only assume it was okay. The beach is extremely close to where we are and is lovely and clean with some beautiful views. (You may even see a seal every no and then, we did! :D) Don't think we will be coming back. It's good if you just want a place to sleep and aren't going to spend loads of time at the resort and if you're coming here just so your kids can have fun. Then I say go for it.

We stayed on the touring field, as you arrive there is an overflowing skip and it looks quite a mess. The swimming pool leaves a lot to be desired and the photos on the website are very misleading. I agree with the previous review, really needs changing rooms, there is nowhere near enough room and no privacy. it is a real shame as it would take quite small things to improve this park greatly. The staff were EXCELLENT and the showbar immaculate but the rest of the standard of cleanliness and appearance low, what a shame.

Went for weekend with family firstly checking in was late had to wait around for a long time my caravan furniture needed updating was old torn and tatty. my grandson had a bit of trouble to stay above water in the pool and the life guard called to other people too help him instead of dive in themselves.(not much of a lifeguard) and as for the changing room they really need cubicles getting changed in the same room really is not a nice thing. would not like to stay at this park unless improvements were made.

Me and my family went to Kessingland Beach on supposed to be a fun holiday which was meant to be the full package.Firstly the caravan was a silver plus and it was filthy we had to clean more or less everything the shower smelt of sick and every piece of cutlery was dirty plus the fridge and t.v kept breaking down.Then we looked at the (beach) it was not a beach just gravel not for kids at all.Then we thought about having a swim the changing rooms were disgusting and smelt of urine also the supposed to be heated pools were freezing!!.Entertainment well the (entertainment) staff did their best but was let down by poor management.Don't get ripped off like we did we paid £691.00 for one week which was glad it was just for a week and i would not even go back their for free.Never ever again!!!

Jul01 - Jul04 2011. I would probably not return just because of bad memories - though caravan, staff and amenities good. We suspect the cafe's £2.09 breakfast gave us food poisoning. Would be interested to hear if anyone else has a similar tale? We stayed for 3 nights and 1 by 1 all of us became VERY ill with S&d while at the park. The only thing we all ate was the breakfast and little else through the day. I did a first think my 4 year old was carrying a bug from preschool that he'd passed to us all - but have just discovered no bugs at all on the rounds. I may be wrong, so apologies to kitchen staff if I am. Just putting it out there incase anyone else had same experience and to advise future visitors.

We stayed in a chalet for 7 days. It was disgusting, there was mould in the bathroom, the curtains were hanging of the curtain rail, it smelt of dog wee, the chalet didn't look like it was cleaned when we got there. There were someone elses socks on the wardrobe. We only had 2 cups and 2 bowls when there was 5 of us there. We complained to the accomidation manager that this didn't look like the chalet on the website, and she said that they over-exagorrate on the website. I recommend no one to go to this hell on earth!

STAY SOMEWHERE ELSE!!! We stayed here on the campsite for the august bank holiday weekend 2010 which had the worst weather, terrential rain and gail forse winds, we tried to make the best of a bad situation but the toilets and showers were disgusting, no toilet paper(what there was, was on the floor) the restaurant had dangerously wobbly tables and they kept running out of food and waiters/waitresses and kitchen staff had run out of dishclothes and were using a scourer and cold water to clean the tables, also my little girl had an accident on the chair which was just wiped with kitchen towel ( we made them come back and do it properly), reception staff were really unprofessional and didn't seem to care, we stayed for 2 nights in our own tent with no electric and it cost us £66 (what a rip off) and we made a complaint which was supposed to be followed up but we have still heard nothing and it is now January! This was our first camping trip with our 3 year old and it really put us off.

Camped here on a rugby tour with our junior rugby squad and parent, 12 electric pitches, shower room etc was fine, amusements excellent for the kids, pub Ok, beer a bit pricey, food was average and they ran out of a lot, fish and chip shop was fine. I am amazed that some reviews on here give it a bad mark. If you want better accommodation then go stay in a hotel and spend more money. you get what you pay for in life and all the poor reviews are probably by people who expect a lot for nothing. We paid £42 a pitch for the weekend and was good value for money. Yes it still lives in the 70's but what do you expect from a place like this. We all had a great time, accommodation was fine and fitted the bill.

caravan smelled of stale cigarette smoke, sofa was disgusting and needed a good scrub, bathrooom was damp. we had to wash utensils before we used them and they were very basic. beds were the worst i have ever slept in, resulting in us coming home a day early. the wardrobe smelt like dirty socks, curtains were disgusting. if i had paid full price in the peak season for this i would of wanted my money back. speaking to some other families it seems there were alot of cleanliness problems in the caravans,right down to the damp bedding. must say the teamstars work very hard to put on a decent show, drinks were way overpriced, food in the resturant was overpriced if u bought off the main menu, it was all frozen products made to look decent. i dont think i would go back there in a hurry.

sports bar - (shuts when not busy), over 3 pounds per pint, has 1 large screen tv, one dartboard (no chalk for blackboard, no oche line), two bowling lanes (which i only saw not working correctly), one pool table, various arcade games (going back to late 90's).
adventure playground - waterlogged, zipline out of action.
swimming pool - pool depth starts at 1m+, comunial changing room, no cubicles, no curtains, no privacy. manager did not know, he not even been to pool !!
sports court - padlocked
tennis courts - cracked courts, rusty fence supports
take away - closed due to frier not working
camping area - waterlogged

Toilets/shower block was absolutely disgusting (health hazard at best). I had to go swimming to have a shower! Full of fat pikies and chavs who probably loved the place. Best thing they can do is drop a bomb on it! DO NOT GO THERE