NEVER AGAIN

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Haven Holidays, Berwick
★★☆☆☆
2.4
40.0% of users recommend this
  • Quality of accommodation

  • Quality of food

  • Staff

  • Children's entertainment

  • Adult entertainment

  • Facilities

  • Proximity to local amenities

  • Proximity to local attractions

  • Value For Money

Click here if this is your business

Guest's review of Haven Holidays, Berwick

“NEVER AGAIN”

★☆☆☆☆

written by on 11/06/2011

This was a short break for us fri till mon my wife 2 kids and myself,when we arrived we had to wait for 2 hours to book in we tried to upgrade but were told we could not as we were not in prestige,so while waiting we went into the pub and got 2 pints and 2 cokes £11 i nearly fell through the floor.When we arrived at the caravan it was ok from outside but on entering our hell began,broken tv, broken fire,shower running hot and cold,curtains would not close no privacy,floor sticky,and a damp smell.We now have decided to make the best of it(wrong decision)we went out that night to the complex a complete and utter disgrace got the same drinks again this time it was £14,this place was a money making machine all they did was try to sell our kids stupid balloons for £5 and other stupid toys for stupid money,after spending £60 in 1.5 hours we left and went to the onsite fish shop for fish suppers 4 fish suppers came to £20,berwick is on a coastline and we were served frozen fish and it was awful.We left the next day totally disappointed and ripped off.STAY CLEAR.

  • Self Catering

    Type of Accommodation

  • No

    Is childcare available?

  • Yes

    Are pets welcome?

  • Yes

    Is there a shop on site?

  • Yes

    Is there a restaurant on site?

  • Yes

    Is there a pub on site?

  • Quality of accommodation

  • Quality of food

  • Staff

  • Children's entertainment

  • Adult entertainment

  • Facilities

  • Proximity to local amenities

  • Proximity to local attractions

  • Value For Money

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Alzo's Comment

Written on: 13/10/2013

I have to agree there with some of that,ive been to there 4 times and the accomodation has been mixed but i am writing this from a caravan right behind the complex with 3 kids and the noise is awful at night,just never complained as we are only here for 2 nights.
Shop and bar are a total rip off but the kids love the entertainment and berwick is a lovely town but its better here than haggerston site!!

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