Waste of money & rip off

Chillisauce Stag Weekends and Hen Nights www.chillisauce.com
★★★☆☆
3.4
63.0% of users recommend this
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Guest's review of Chillisauce Stag Weekends and Hen Nights www.chillisauce.com

“Waste of money and rip off”

★☆☆☆☆

written by on 15/07/2013

I was part of a Stag group organised by Chillisauce. The activites were not well organised at all and frankly a disappointment for the all of us and above all the Stag! This is not what you expect from a company that prides itself on organising hassle free events and that publicly claims "our customers love us"! We chose Chillisause because we were led to beleive they were professional and would help us to plan an enjoyable stag. When one pays c. £100 for half day's worth of activities, you expect some sort of value out of it! We spent 5-10min each on three rides (one of which was a last minute replacement for some other outdoor activity we had chosen!!). This came as a total surprise!! I have personally have planned better stags before...we have not even been offered a refund!

Frankly if you are planning a stag for a loved one, I'd think twice before using Chillisauce.

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  • Value For Money

Chillisauce's Comment

Written on: 18/07/2013



We assume this is referring to the same review as below, but apologies if this is incorrect.
As we've stated all feedback is taken seriously, and efforts have been made to resolve this.

It was advised by us and the activity centre prior to arrival of how the day would will run due to your increased numbers. We are sorry that this information was not relayed to you and the rest of the group, and obviously left you disappointed with the activity day. Please refer to our response to Paul’s post below where your points have been addressed.

At Chillisauce we pride ourselves on giving top level customer service so it is with regret that you are were not happy with the service you received from Chillisauce, we hope that you will let us try again in the future.

All the best

Chillisauce

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