Completely shocked!!! And I'm not stush

Worst back massage ever!!! I got there at 1:45, couldn't find me in app book! I was told to wait!! At 2:23 someone finally came from the back and asked me to follow her with no apologies!! There was a man sleeping in the hallway!! In the box room she told me take of my top clothes and bra, she didn't give me a towel and there was a ceiling window no curtains!! It was not a proffessional massage, she softly rubbed her hands up and down my back, the she would drop her hands and heavliy exhale like shed really had enough then put pressure on my knots for x3 rubs then shed stroke my bk again. After 20 mins of "massaging" without warning she started painting this cold slop on my back and left it for a while then used a WELL used sponge to wipe it of. I walked out the door at 3:15. That was not a 1 hr luxury back massage waste of time and money, the worse thing is, i feel like they really don't care and are happy too take the living PISStols out of people!!