written by Hutchison107 on 17/03/2017
Have a policy with WPA, my wife developed pain in her back was diagnosed with Gall bladder problems and consultant advised, that it be removed. Placed a call with WPA who said yes that's covered. We arranged the operation and the day before WPA called and said its not covered due to the fact she had gone to the Dr with indigestion a year before which to them meant it was a pre-existing condition???
The consultant even called and explained how on earth could it be considered a pre existing condition as the outcome from that visit to the Drs was that my wife was gluten intolerant. They refused and said that it was a similar symptom so it would now not cover. So we ended up paying 5k of our own money to have the op as was to late to cancel!!!!!!
DO NOT WASTE YOUR TIME AND MONEY ON THIS COMPANY
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Petehannay's Comment
Written on: 03/03/2022
Yes, it's another bad review for WPA. Surely they can't be that thick skinned, can they? Perhaps they should listen to some of the complaints and understand their policies are the problem, not the poor disappointed customers left out in the cold at 72 years of age. Appalling.