written by Alfonsoo417 on 07/11/2017
It would have been a lot easier if HOL had paid the hospital direct instead of having to scan bills and send them to you that way.
It was a lot more effort than other companies we have used.
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Customer-Care's Comment
Written on: 08/11/2017
Thank you for taking the time to share your review with us, we are sorry to read about your comments, please accept our apologies for any inconvenience this may have caused you.
We are always looking to improve our customer service therefore, we value any feedback our customers have, please be assured your comments will be passed to the relevant departments for review.
If you would like to discuss any of this further, please do not hesitate to get in touch, we will be more than happy to help.
Apologies again,
The Health-on-Line Team