written by jamesedmidd on 28/07/2011
I have been with Freedom for a number of years and fortunate enough not to have had to claim until the last month.
Upon claiming I did not have to speak to a person in another continent, I got my own designated handler and the whole experiance was somewhat of a breeze.
I called in and got authorised over the phone to see a consultant unlike other providers I have been with who insisted on me getting forms signed by my doctor, gettting him to send them the notes then getting authorised which can take weeks to sort out.
I saw the specialist and had to go for a minor operation all of which Freedom paid directly to the hospital I used within a week or so.
Thank you Freedom Elite for making me believe in insurance again.
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