A really helpful tool for those times when it comes handy. I've only had to use it in an emergency a handful of times, but as the main organizer to a local bicycle club it's really a helpful piece of kit for day to day use. Also a very nice size and weight so is easy to transport.

This is a great set of tools, it's really useful for cyclists as it's light and it easily fits into your pocket. It's quite cheap too, so it's good value for money.

Excellent customer service - In November 2012 I purchased the Faithfull 6 piece ratchet spanner set. My first use of them was May 5th 2013 when I discovered that the 13 mm ratchet ring end was too small for a 13 mm nut. I measured both ends of all the spanners in the set with a Vernier calliper and found all correct except the 13 mm ratchet end would seem to be designed to fit a 12 mm nut. Contacted the company by email on 8th May and had reply within four minutes with apology and promise of replacement on their receipt of my address. Replacement arrived in post Sat 11th May. Appear to be quality tools but not enough use yet.