Horrendous experience

Regis Hairdressers
★★☆☆☆
2.2
30.0% of users recommend this
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sueglendenning's review of Regis Hairdressers

“Horrendous experience”

★☆☆☆☆

written by sueglendenning on 25/05/2016

I recently visited Regis Hair Salon at Lakeside Thurrock, the whole experience was horrendous. I wanted a colour, highlights and a cut and blow dry. When I rang and made the appointment I was quoted £85.00, I was not asked about a patch test. Upon arrival at the salon I was told I couldn't have a colour as I hadn't been patch tested so I opted for highlights. I have short hair. I showed the hairdresser a photograph of how I wanted my hair cut - what a waste of time that was. 3 hours later my hair looked nothing like the photo, it was as flat as a pancake and the girl had the audacity to charge me £90 for the privilege of having to go home and re-wash and blow dry my hair. I refused to pay but in the end I paid £74.50 just to get out the shop and get home. Please do not waste your time or money going to this salon. If you do, don't bother taking a photo of how you want you hair to look at it will look nothing like it. This salon needs to be closed down.

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