written by on 06/11/2012
I purchased two flat irons ranging in prices from $185-$230+ and both stopped working soon after the manufacturer warranty expired! I called customer service each time explaining how they stopped working and I no longer have my receipts, so would provide them with the date codes, which mean absolutely nothing to them, and was told they cannot replace the defective stylers at all. Gee what a coincidence they stopped working after the warranties expired! Honestly, other flat irons work much better and do an even better job than ghd.... So go with any other brand because it's not worth wasting your money and being told nothing can be done about replacing them if they are defective. They claim they last up to ten years, but they don't. Be wise and stay away from their brand!
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