Money, Money, Money

1.6 / 5
14% of users recommend this
  • Value For Money

Craig472's review of Total Fitness -


“Money, Money, Money”

Written on: 03/10/2017 by Craig472 (1 review written)

Having been a member since the Aintree branch opened, I endured the debacle that ensued following the fire and stuck with TF when others were leaving, I now find myself in a position that I have not attended since March so decided to cancel membership. I sent an email to a TF address but noticed that payments were still being taken from my account. I cancelled the direct debit and subsequently received a debtor letter demanding money plus costs. I contacted TF to be told there was no record of my cancellation and I would need to make a payment for October in order to cancel my membership(even though I had not set foot in the place for 6 months) you will see from the date of this post that it is the 3rd of the month! This just goes to prove that TF is only concerned with Money not the members

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