Too many members for the classes on offer

I have been a member at Nuffield for a number of years and up until the new booking system would have recommended them. In fact, it's not the booking system which is the real problem, it is that there are too many members and not enough classes.
Now that there is a booking system it seems to encourage members to book as many classes as they can, and attend them or cancel at the last minute.
The Management of the (Harrogate Gym) acknowledge that there is a problem in January and February because existing members start attending more regularly. So, it is even worse then.
It is really annoying to see new members still being taken on, whilst the situation is so bad.
In the afternoons there are no classes.
The membership includes free classes - but you can't get onto the classes so it DOES NOT include free classes.
Do not join up! You are being deluded if you think you can regularly get into a class.