Appalling customer service & ruined my credit rating !

LA Fitness Health Clubs www.lafitness.co.uk
★☆☆☆☆
1.3
8.0% of users recommend this
  • Value For Money

Owen361's review of LA Fitness Health Clubs www.lafitness.co.uk

“Appalling customer service and ruined my credit rating !”

★☆☆☆☆

written by Owen361 on 02/10/2015

I was moving to Australia for a few years so made a meeting appointment with the gym manager to cancel in the Oxford branch. The lady said it was all cancelled, took my membership card off me and I thought that was it. 2 years later I get a frantic call from my father saying debt collectors were trying to collect an unpaid gym membership debt - the manager hadn't cancelled the membership and had left it running. I returned to the UK with a poor credit rating. I contacted head office who said they would sort it out, and never heard anything again. 5 years later the debt collectors are still chasing me!

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