Worst Customer Service Ever (Salisbury Club)

1.3 / 5
8% of users recommend this
  • Value For Money

Guest's review of LA Fitness Health Clubs www.lafitness.co.uk


“Worst Customer Service Ever (Salisbury Club)”

Written on: 20/08/2013

I have booked my classes online through MYLA, and I was on a waiting list for Body Balance Class on Monday.

Therefore, I didn't attend to the class. And when I checked my MYLA account today.

It mentioned that there has been 3 strikes and I am banned from booking classes.

I rang to LA Fitness Salisbury, and spoke to very rude lady, she said that she called me. However, i didn't received any call or voicemail.

She said that I need to have the responsibility to answer my call at all time.

People have life and work to do.

I would prefer if they email me instead of calling me on the phone while I am work and saying that they have left voicemail which they didn't.

Asking me 'to have the responsibility'?

Nobody, tell me what to do, what I should be responsible for, especially not the receptionist from LA Fitness.

She was being unpleasant to the customer. Horrible Customer Service ever

  • Value For Money

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