Does it live up to promise?

Click here if this is your business
★★★★☆
3.5 / 5
59% of users recommend this
Click here if this is your business
  • Value For Money

415Powers's review of Pro Rider Electric Golf Trolley

★☆☆☆☆

“Does it live up to promise?”

Written on: 12/03/2017 by 415Powers (1 review written)

I bought a Pro Rider after seeing it on Top Gear. At first it was fine but faults started to develop. Water got into the controller and it failed. I had it examined by an electrical engineer who declared serious design faults, particularily with water proofing. Given the climate in U.K. This was not good. I had to send the part back, paying for postage. Pro Rider repaired the part but stated I had to pay postage to have it returned, not normal in warranty work. When I complained about design and poor service I was more or less told what do you expect with a 'budget' produce.
I then had a spring break in the wheel, due to corrosion. Water again! This was not covered by warranty. I paid for and was sent a new wheel unit when I only wanted a spring.
Anyway the advisor was most unhelpful. Suffice to say I haven't had a worse experience with a produce and would strongly advise any golfer to avoid this trolley. It isn't worth the trouble. Don't buy one!

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 2 0