Bad customer service

★☆☆☆☆
1.4 / 5
13% of users recommend this
  • Value For Money

Guzmanoq174's review of Studio - www.studio.co.uk

★☆☆☆☆

“Bad customer service”

Written on: 12/10/2017 by Guzmanoq174 (1 review written)

Have tried to settle my account which I usually do in line. Tonight had to phone as the site was down. After speaking to two agents giving security information to each was passed to an account manager who I couldn't understand, poor English, strong accent, had to repeat security information, he said the online payment wasn't showing, did I want to make it again guess that would be a no. First time in some years had to call, will not do so again. Time to close the account for good.




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