written by on 08/04/2014
I tried to cancel an order before it arrived as I had found it cheaper elsehwere. So far five collections have been arranged. I still have the parcel and I am moving tomorrow with no prospect of it being collected. I am being charged the £40 for the item. Customer services..?? A complete waste of time. There is nothing I like about this company and would never ever order anything again.
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Studio.co.uk's Comment
Written on: 08/04/2014
Hi There
I'm sorry to hear that you've had a problem getting your return collected. We have conversed with you on another reviewsite requesting details from you which you have provided by emailing our customer services email address.
I understand that this final collection has been arranged with our customer services team today. As our customer services team are handling your query and have arrange for a new courier collection please liaise directly with them if you have any further issues with this as this will enable them to more promptly assist.
Kind Regards
Jonathan @ Studio