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  • Value For Money

zee20's review of Studio - www.studio.co.uk



Written on: 23/02/2013 by zee20 (1 review written)

I cant stress this enough. i can tolerate goods being late and out of stock etc. but paying for a product i returned is the last straw. Returned a pans set and after a month it still had not been credited into my account. I didn't even bother calling the expensive customer service number but contacted them through email. they claim to have not received the parcel i returned at my cost even though i used a courier service who have the name and signature of the person that received the parcel and the time the parcel arrived at its destination. I have been in touch with the Citizens advice cause i clearly will not get anywhere trying to talk to these people. as far as im concerned they are out to get every single penny they can get from their consumers at every turn with their poor quality products, terrible customer service and their expensive customer service numbers. STAY CLEAR

  • Value For Money

Studio.co.uk's Response to zee20's Review

Written on: 11/03/2013


I am sorry to learn that you have had a problem with the return of your item.

Please could you forward a copy of your postal receipt from the courier to our customer services dept so we can credit your account.

If you have any further queries regarding this please email us at facebook@24studio.co.uk with your account number and contact details etc and we can look into this further

Kind Regards

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