Charging for a order I have not received

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Kays now part of K &Co
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Moran146's review of Kays now part of K &Co

“Charging for a order I have not received”

★☆☆☆☆

written by Moran146 on 08/09/2014

I have ordered with k and co for many years but will not be using them again.I made an order for a dressing table that did not get delivered,when I phoned to find out what was happening they told me it was out of stock.Couple of days later got a bill for it.Phoned them again to tell them I haven't received this item,the lady said she'd sort it.Got another bill with it still on and now a £12 charge and they will not take that charge off.Customer services for this catalogue is appalling

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