Customer service is a joke.

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★☆☆☆☆
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JoyceHoneysuckle's review of Damart

“Customer service is a joke.”

★☆☆☆☆

written by JoyceHoneysuckle on 18/02/2015

As unable to access my account via net I ordered a jacket from Damart. by telephone 8th Feb. money taken from my bank 9th Feb. also couldn't place order by net as although advertised their website did not recognise part number. Paid 0871 10per minute to order by phone. The jacket ordered did not appear on my account. Emailed twice on status of order..no reply. Jacket appeared via Hermes 12th Feb. Poor quality..Broken zip..size purchased 14-16. but surprisingly too small. Returned within 15 minutes of receipt via Hermes. Emailed explaining but once again 1 week later still no reply. Rang 0871 to be told it takes 14 days for returns to appear on their system. Ring back in a weeks time. If I ever go near this company again would someone shoot me PLEASE... I await with interest the refund!

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