Absolutely appauled

Click here if this is your business
★★★☆☆
2.6 / 5
42% of users recommend this
Click here if this is your business
  • Game Availability

  • Condition of Game

  • Value For Money

shanebobby's review of Boomerang Rentals www.boomerangrentals.co.uk

★☆☆☆☆

“Absolutely appauled”

Written on: 17/02/2014 by shanebobby (1 review written)

After signing up to the free trial, I was faced with returning the game, due to delivery times being delayed at the time I posted it back it wasn't returned in time.

So I added my bank card details to pay for another months subscription, even though I no longer wanted to continue using the service.

After my game was returned, I tried to cancel my account. Being told I had an outstanding payment, which was incorrect.

In the past 3 months I have made multiple phone calls, sent various e-mails asking them to close my account down and stop attempting to take payment on my card. So far I have not had one reply from the company, how they can have customers paying for a service and not even make the effort to reply or even pick up the phone is beyond me!!!

They have tried a total of 32 times from what I can tell to take payment from my account and it is becoming a bit of a joke tbh. Why should I pay another months subscription just to cancel my bloody account. When the service I received during the trial was appalling and I have already had to fork out a subscription fee.

This company is one of the worst companies I have ever had to come in contact with in my past, I would strongly recommend anyone to not use this service and just buy games outright.

A lot cheaper and less hassle in the long run.

  • Game Availability

  • Condition of Game

  • Online

    Game Hired -

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0