Appalling service

Click here if this is your business
Sofa Workshop - www.sofaworkshop.com
★★★☆☆
2.6
From 45 reviews
38.0% of users recommend this

  • Quality of service

  • Layout of shop

  • Value For Money

Click here if this is your business

lynnfraser's review of Sofa Workshop - www.sofaworkshop.com

“Appalling service”

★☆☆☆☆

written by lynnfraser on 09/07/2017

Appalling service. it took so long to get this sofa, i can only assume that behind all the charming customer-facing service there is one man in a garage winnowing the frames with a pen knife while his wife raises sheep and weaves the fabric. it took six months from order to delivery, two months of this to undertake a small repair due to a rip in the fabric noticed by the delivery man and reported on the spot. was it worth waiting for? not really. It's just a sofa and not as a mazing as I'd hoped. i requested compensation for the delay and the length of time for which they had my full payment without delivery but i did not receive a response.

write a review
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 3 1
Report this review

Share this Page

Business Owner?Claim your free Review Centre Star Rating badge now!
Claim your item page Take control of your reviews by setting up
your free Business Account